GroupTalk PC Dispatch 2

See your colleagues in real time in GroupTalk PC Dispatch or their location history in GroupTalk web admin on a map

Location tracking of users can be live on a PC Dispatch, or historical (breadcrumb trail) when using location history in web admin. 

A user and a date and time interval is entered and the correspondeing breadcrum trail is presented. You can see the time when the user was at a specific location and the speed of the user at that time. 

Location tracking is a privacy concern and it is critical that anyone enabling this feature has been granted the right to do so and that the users being tracked are informed and have approved the tracking. 

The duration for how long the location data is stored is configurable and the data will automatically be deleted at the end of the period. 

A "location viewing" access right need to be assigned to the individuals that are authorize to access the location tracking information. 

Record, store and replay all voice communication

The GroupTalk voice recorder is available as a cloud service and as an On-Premise solution.

The recorder can be configured to record and store any combination of Group PTT, Private calls and voice monitoring during panic alarms. A web based tool exists for play back of recordings and to export them to a more portable file format, when needed for evidence or training purposes. 

All recordings are encrypted and a special "recorder" access right need to be assigned in GroupTalk for a user to gain access to the recordings. 

An audit log exists that documents who and when recordings have been accessed. 

In a Full-duplex group, all parties can speak and be heard by others simultaneously without pressing the PTT button. Full-duplex works like a traditional phone conference call with an open mic.

Use the feature live video streaming in a Full-duplex call to let your colleagues see what you are seeing using the camera on your smartphone, dedicated PTT phone, or PC Dispatch. Full-duplex video can be used when remote support is needed and it helps to see what the issue is.

Full-duplex voice can for example be used by crane operators or when pushing an aircraft into a hangar, where hands-free group communication is required. A Full-duplex group is clearly displayed in the list of PTT groups by the icon with a phone and half a globe.

GroupTalk supports Full-duplex voice and video communication on Android and iOS smartphones / tablets and PC Dispatch.

Watch videos here:

• A usage scenario of GroupTalk Full-duplex voice and how to configure the service in GroupTalk web admin.
• A usage scenario of GroupTalk Full-duplex voice and video.

Practical Notes:

• There is a “time limit” setting for Full-duplex groups in Admin. We recommend setting it to a maximum of 60 minutes. Any user who has not left the group by the maximum time limit will be disconnected automatically to avoid unnecessary costs (there is a per-minute, per-user cost for the Full-duplex service).
• By default, a Full-duplex group has normal priority. If you scan a PTT group, that group must have a higher priority than normal (for example, high or emergency priority) to be heard in the Full-duplex group.
• It is not possible to scan a Full-duplex group.
• There is no cost to enable Full-duplex groups in GroupTalk web admin. However, there is a per-user, per-minute cost for the duration that users are connected to a Full-duplex group.
• Full-duplex currently does not support recording.