Strengthen your municipality’s crisis preparedness

Extraordinary events such as wildfires, contaminated drinking water, or prolonged power outages cannot be influenced—but the choice of crisis management solution can. Many municipalities work according to a staff structure known as the NATO model, where clear roles and coordination are essential. At the same time, the principles of responsibility, equality, and proximity place high demands on ensuring that the right information quickly reaches the right function.

Unforeseen events occur rapidly and require immediate activation of the crisis management organization. When a crisis occurs, there is no room for uncertainty—correct decisions must be made quickly, and the right functions must be reached immediately. The biggest challenge is rarely a lack of resources, but rather the ability to quickly activate the right parts of the staff and create a shared situational awareness between the Duty Officer (TiB), Chief of Staff (K0), and operational functions (K1–K9). This is where GroupTalk makes a difference.

With GroupTalk, TiB can quickly send alarm notifications, activate the right functions in the staff, and initiate crisis work. An alarm notification is sent directly to mobile phones—wherever the recipients are located. It overrides silent mode and do-not-disturb, and also reaches users who are temporarily offline in the GroupTalk app. This ensures that critical information reaches, for example, functions such as K3 (execution), K4 (logistics), and K9 (coordination). When the alarm is received, the functions can immediately join a shared talk group and begin coordination via push-to-talk (PTT), text, or video in real time—without calling one-to-one or switching systems.

From alarm to coordinated response

A severe weather event has moved into the municipality. Roads are flooded and accessibility is affected. The information reaches TiB, who quickly sends an alarm notification to the relevant functions. Shortly thereafter, the chief of staff joins, K3 begins operational coordination, K4 ensures resources and logistics, and K9 establishes contact with external actors. Resources join the talk group directly, confirm the response, share their location, and communicate continuously via push-to-talk (PTT). Through the dispatcher, the crisis manager gets a clear situational overview of which functions are online, where they are geographically located, and what competencies they have. The right person can quickly be sent to the right place—and the operation can be coordinated without delay.

“Reliable and secure communication is crucial when managing both operational activities and crisis management at both operational and tactical levels! GroupTalk meets these needs in an excellent way and has been used both in military operations and in security and emergency management at large events and companies.”

Terry Stewart Marriott, Security/Emergency Preparedness Manager, Major / Sj MP Trl, Norway

GroupTalk is built for organizations where every second counts. The solution works as a communication and command system, where, for example, function K6 (management systems & IT) ensures that communication works in all situations. Reach offline users, ensure every alarm notification is delivered, activate functions instantly—and scale up with day licenses when needed.